Do you offer waranty?
BirdSong amps are constructed for optimal reliability, but nothing is perfect.
So we offer 2 year warranty* after initial purchase of the amplifier.
If your amp starts to malfunction, let us know at [email protected], and we will repair or replace the amp, free of charge.
By the way, did you know that handmade amps are much easier to repair than factory amps? So even if your warranty period is over, an amp tech will be able to check and repair your amp at the fraction of the price of the repair of a factory made PCB amp. Ask any tech, and he will confirm this!
How are BirdSong amps made?
BirdSong amplifiers are made in China by a small group of experienced amp builders.
Then these amps are shipped to Belgium where they are opened and tested on +25 test points.
By doing this, and selling directly to consumers, we are able to keep prices low.
Some things we do in Belgium:
• Audio test of the amplifiers
• Test of speakers
• Check of correct voltages on several test points in the circuit
• Tubes are tested on microphonics, rebaised if neccesary,…
• Some tweaks to cancel hum
• Some mods to improve tone
• Test of structural integrity of the soldering and cabinet construction
Only after passing these tests these amps are sent to you.
Other handmade amps are much more expensive. Why are BirdSong amps so affordable?
Simple: we source the amps directly from the workshop, and sell directly to the consumer via the web.
There are no importers, traders, music stores, etc. that need to be paid, and no expensive marketing costs.
Are BirdSong amps boutique amps?
No. Boutique amps are crafted by small home based amp builders.
Our amps are handcrafted by professional builders in China.
After that the amps are sent to Europe where they are extensively tested before shipped to the users.
Can I replace the 6Z4 tube with any other 6Z4 tube from another brand?
No. Our 6Z4 rectifier tubes have another pinout than USA or European models.
DO NOT REPLACE THIS TUBE WITH MODELS FROM ANOTHER BRAND.
Replacing the recifier tube will have no effect on sound whatsoever, and could possible damage your amp. So the only reason to replace this tube would be if it became defective.
You can get a 6Z4 replacement in our webshop.
* Warranty does not include:
• Normal wear and tear due to usage
• Shipping costs
• Amps that are customized to the client’s specification